Privacy Policy

YOUR PRIVACY

Your privacy is of the highest importance to us, and we assure you that we will never release your personal details to any external company for their mailing or marketing campaigns. We will use industry standard security methods to ensure that all the personal details you give us are not misused.

 

EM&LU - PRIVACY POLICY WHAT INFORMATION DO WE COLLECT AND WHY

By registering, you are consenting to the collection of your personal data. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit/debit card billing address so that we can process your order. We do not collect any payment details as these are securely encrypted by a WorldPay hosted payment gateway.

 

THE USE OF COOKIES

We use cookies to remember your browsing preferences to facilitate the shopping experience. We also use them to measure and analyse how you use our website, allowing us to continuously improve the site. By using our website you agree that we can place these types of cookies on your device. If you want to delete any cookies that are on your computer, please refer to the help and support area on your Internet browser. Summarised below are the types of cookies used. Website functionality cookies These cookies enable you to browse our site and enable you to use our shopping basket. Website analytics cookies We use these cookies to measure and analyse how our customers use the site, allowing us to continuously improve the functionality and your shopping experience. Customer preference cookies When browsing or shopping online, our website will remember preferences you make so that the browsing experience is quicker and easier for you.

 

HOW DO WE USE THIS INFORMATION

We will use this information to handle orders, deliver products and to communicate with you about your order. Information collated about site traffic and our sales, which will enable us to understand our audience and improve the online shopping experience. If you have agreed to receive our email newsletter then we will send you our free email messages with tailored product offers and information based on your preferences. To receive these emails, please sign up on our home page. You may easily unsubscribe from receiving these emails at any time by clicking the ‘unsubscribe’ link in any email you receive from us or contacting us directly. We will not share any of this information. We will collate information about site traffic and sales which will enable us to understand our audience and improve the online shopping experience. We will not share any of this information.

 

SAFEGUARDING YOUR INFORMATION

We will take reasonable steps to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with, is secure. Please do not hesitate to contact us with any concerns or if any of your personal details are not correct. If you would like to know what information we hold about you or would like to make any alterations, please do not hesitate to contact us.